Business Operations, Systems & Automation Consulting Australia

Turning business complexity into clarity

Clarity. Confidence. Control.

I help Australian startups, small, medium, and larger established businesses gain control of their operations. As your dedicated business operations consultant, I simplify systems, automate workflows, and build the structure that lets you scale with confidence.

Illustrated portrait of the consultant, seated with coffee
Essential Executive logo
Operations & Business Systems Consulting
Zoho One: Implementation, Configuration & Automation
Monday.com: Implementation, Configuration & Automation

Where the repair is the beauty.

Like the gold seams of kintsugi, I don't hide the cracks in your business: I work them into stronger, more resilient systems. In my experience, the cracks are usually process, not people.

Read my story →

Kintsugi-style dragonfly artwork

My approach is simple

I review your workflows, identify the gaps, and build streamlined systems that save time, improve accountability, and reduce operational stress, whether you're a startup finding your feet or an established business ready for structure.

I help businesses who:

Are overwhelmed by admin and manual processes

Need stronger project, sales and marketing systems

Want better structure without hiring more staff

Need systems that actually support growth

I've worked with Charli in a number of different roles over the past 15+ years and, wherever I end up, I inevitably find myself calling on her expertise again.

Whether it's Zoho or another leading CRM, Charli is always my first port of call. I've genuinely never worked with anyone who has more tenacity. No matter how complex the challenge, she'll find a solution. If one doesn't exist, she'll find the next best option.

What sets Charli apart is that she takes the time to really understand you, your business and your clients before recommending a solution. She isn't interested in selling you the most expensive product or even one that benefits her. She recommends what's genuinely best for your business, and that's incredibly rare.

Working with Charli is always enjoyable, productive and rewarding. I trust her completely with my own clients, and every single one I've referred has thanked me afterwards for introducing them to her.

If you're looking for someone who combines exceptional technical expertise with honesty, strategic thinking and a genuine commitment to helping your business succeed, I can't recommend Charli highly enough.

- Cecilia Timm

Co Founder, Hunted + Co. | Website Designer + Illustrator, cectimm.com

cectimm.com | huntedandco.com

 

cectimm Logo.png      Hunted and Co Logo.png

Frequently asked questions

What does a business operations consultant do?

A business operations consultant reviews how your business runs day to day, identifies where time and money are being lost, and builds the systems, workflows and automations needed to fix it. At Essential Executive, that includes process design, Zoho One and Monday.com implementation, and ongoing support so the changes actually stick.

How much does it cost?

Every engagement is scoped to your business, so pricing depends on what needs solving. Book a free introductory call and I'll walk through your goals before quoting a fixed project fee.

Should I use Zoho One or Monday.com?

Both are excellent platforms, and the right choice depends on your team size, budget and existing tools. Zoho One suits businesses wanting one connected system across sales, finance and operations. Monday.com suits teams that want a highly visual, flexible Work OS for projects and processes. I'm a certified partner for both and can help you decide during your introductory call.

Ready for clarity, confidence and control?

Book a free introductory call. No obligation, just a conversation about where your business is headed.

Book your introductory call